Overview

Reliable tech support solutions for modern businesses

When it comes to managed services, we at Gerab have a broader view of the concept. As a leading provider of managed service solutions and tech support services, our services go beyond traditional application and infrastructure management, encompassing broader aspects of business IT functions with proper control of operational expenses.

We offer a team of experienced professionals who keep up with the latest updates in technologies, enabling them to deliver bespoke solutions that align with your business objectives. Our aim is to reduce downtime and boost productivity, all while providing round-the-clock support, rapid issue resolution, and proactive system maintenance. We are more than a managed service provider, we are your partner for organizations looking to scale and maintain robust IT infrastructure.

Outsource Your IT Management to Us

Explore our managed service solutions

As a leading managed service provider, Gerab strives to build lasting business relationships that aid in mutual growth. We offer a team of professionals with years of experience in managing IT infrastructure for businesses of all kinds. So no matter the size of your business or the industry you belong to, from agriculture and manufacturing to hospitality and education, we can manage it all.

We help businesses overcome the challenges they face in managing complex IT operations, which take up significant resources, which can otherwise be utilised for core business activities. Through our custom IT managed services solutions, we provide businesses with the freedom to choose excellent tech support services at a mere fraction of the overall cost.

Managed-Services

Managed Services

  • IT Infrastructure Support
  • Vendor and SLA Management
  • SLA & Staff Augmentation
  • Preventive Maintenance Services
  • Database Management
  • Network Devices & End User IT System
  • Application and Data Services
  • Server, NOC, SOC, Backups, Desktops

on-site-service

On-site Services

  • Complete IT Managed Services
  • IT Assessment and Health Check Services
  • Data Centre Maintenance Services
  • Monitoring Services
  • Multi-Vendor Support Network Maintenance
  • Multi-Vendor System Hardware Maintenance

Tech-Suupport

Technology Support

  • Professional Service
  • Network and Connectivity Solutions
  • Security and Compliance Management
  • Cloud and Virtualization Support
  • Data Backup and Disaster Recovery
  • Application and Software Support
  • End-User Assistance
  • Monitoring and Proactive Maintenance

Lenovo-Authorized-Service-Centre

Lenovo Authorized Service Centre

  • Service Centre for Lenovo Hardware

Regular-IT-Infrastructure-Audit

Regular IT Infrastructure Audit

  • 24/7 Server and Network Monitoring (capacity and performance)
  • DR & Continuity Planning
  • Dedicated On-Site Engineer
  • Dedicated Account Manager
  • IT Outsourcing

Why Choose Us?

Experience the difference with GSS’s tailored approach

Get state-of-the-art tech support services at your fingertips with Gerab’s tech support and IT managed services. Leveraging advanced technologies like AI and IoT, we help businesses transform their digital presence and achieve unparalleled growth.
Scalable-Solutions

Scalable Solutions

We at Gerab Systems solution offer scalable tech support solutions, allowing you the freedom to choose the services you need. Whether you need to scale up for expanding operations or scale down to meet the market demands, our solutions evolve with your business needs.

Comprehensive-Services

Comprehensive Services

Our wide range of managed IT service solutions includes everything from initial consultation and IT assessment to management and optimization. As a leading managed service provider, we offer services that cover every aspect of your IT infrastructure management.

Proactive-monitoring

Proactive Monitoring

We leverage advanced AI, ML and IoT technologies to proactively manage and monitor the performance of your IT networks, databases and other elements. We also detect and mitigate any threats before they can impact your business.

Quick-Response Time

Quick Response Time

As a trusted technical support solutions provider, we at GSS provide quick resolutions for all your IT needs, providing your rapid response and minimal downtime. We help you focus on your core business activities and enhance productivity.

Ongoing-Support

Ongoing Support

We offer continuous support services, ensuring you receive reliable and prompt assistance whenever you require it. We have a dedicated team of experts who are available 24/7 to resolve any and every query that you may have, guaranteeing optimal performance of your IT infrastructure.

Smarter Solutions for Maximum Impact

The transformational benefits of managed IT services

Get seamless IT solutions tailored to meet your business requirements for long-term and sustainable growth. We help you build adaptive, future-ready IT infrastructure in a cost-effective manner.

Enhanced-cost-efficiency

Enhanced cost efficiency

Managed IT services help businesses reduce their operating costs and improve their return on investment by freeing up significant resources, which can now be reallocated to focus on growth and innovation. With managed service solutions, you get to optimize your IT spending and enhance productivity.

Strengthened-compliance

Strengthened compliance

Investing in the right tech support and IT managed service solutions helps you stay compliant with global standards and keep your customer data secure in the face of cyber threats. Managed service solutions allow you to adhere to industry-specific regulations using advanced tools effectively.

Increased-control

Increased control

With managed IT services and solutions, businesses get access to AI-powered tools and technologies for better monitoring and analysis of their IT infrastructure. This improved insight into the performance and other aspects allows for better control and improved management, leading to increased efficiency and growth.

Better-consistency

Better consistency

Outsourcing the management of your IT infrastructure to a dedicated managed service provider helps you get consistent features and performance all the time, reducing the risk of anomalies and enhancing efficiency. This helps in building better, more reliable, and more stable infrastructure.

Deeper-Insights

Deeper Insights

Managed IT service solutions providers leverage advanced tools for in-depth analysis of your infrastructure, giving better forecasting, deeper insights, improved resource allocation, and strategic IT planning to build experience and fuel growth.

Agile-responses

Agile responses

When you outsource the tasks of maintaining, managing and optimizing your IT infrastructure to a reliable managed service provider, you get agile solutions that increase flexibility. These solutions allow you to be more resilient, helping you respond quickly and efficiently to changing market conditions and customer demands.

Better-connectivity

Better connectivity

Managed IT services offer businesses enhanced collaboration through integrated systems that are well-connected. It also offers access to advanced technology and data analytics, enabling business operations to be more useful, efficient, economical and agile.

Unparalleled-success

Unparalleled success

Tech support solutions and managed services empower businesses by leading transformation from within the organizations. By aligning IT capabilities with organizational goals, managed IT service solutions ensure smooth operations and enhanced performance.

CASE STUDIES

Successful client stories to flaunt our skills

Over the years, we have delivered numerous successful projects for businesses belonging to diverse industries. Here are some success stories that reflect our dedication to excellence -

Cisco Infrastructure Deployment at Hamad International Airport (in collaboration with Beumer Group)

Requirement:

The objective of this project was to integrate Cisco technologies to improve connectivity and reliability, while optimizing infrastructure for faster baggage processing and reduced downtime. We were also tasked with ensuring a seamless experience for passengers and users, while fully complying with all regulations and documentation procedures.

Solution Provided:

Gerab, in collaboration with the Beumer Group, deployed Cisco access-points and distribution switches at the airport, creating a robust wireless solution for effective management of the airport’s Baggage Handling System.

Result:

The result was an improvement in the efficiency of the baggage handling system, with 100% adherence to compliance standards, leading to enhanced customer satisfaction, as passengers experienced seamless operations and smoother transitions throughout the airport.

Enhancing Healthcare Delivery with Advanced Technology at a Prestigious Hospital Group in the UAE

Requirement:

The objective was to shift the data center (DC) from a co-hosted location to an on-premises setup.

Solution Provided:

The implementation involved a well-planned and meticulous shifting of data centers (DC) with extensive trials and infrastructure preparation. This was done to ensure seamless functioning of the DC on-premises.

Result:

This resulted in a well-coordinated and expertly managed implementation of the wireless solution, delivered on time while meeting all the compliance requirements set forth by the customer. The project stands as one of the crucial successes, completed with precision and efficiency.

Strategic Partners

Businesses powered by our solutions

As a trusted business application solutions provider in the UAE, we take immense pride in having delivered custom solutions to businesses of all sizes. Take a look at our diverse clientele -

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