Travel Made Smarter with GSS

Custom IT services for tourism & hospitality

Managed IT Services

GSS offers best-in-class managed IT services, optimizing booking systems, guest management software, and other platforms for hotels and travel agencies. This helps businesses provide better guest experiences, focusing on growth and service excellence.

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Cloud Services

We provide secure, scalable and reliable cloud storage for reservation systems, guest profiles, and operational data. Our cloud services offer real-time access and remote collaboration, helping businesses enhance operations and improve service quality.

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Cyber Security Services

Gerab’s efficient cybersecurity services protect sensitive data like guest profiles, payment systems, and operational networks from cyber threats. We help businesses secure their digital assets, thereby enhancing customer trust and brand reliability.

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IT Consulting Services

Our expert IT consulting services help hospitality businesses adopt advanced technologies like IoT, mobile apps, and AI for bespoke guest experiences. We help optimize tech implementation, enhancing guest satisfaction, and operational efficiency.

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Enterprise Solution Support Services

We offer state-of-the-art enterprise solution support services, aiding tourism and hospitality businesses to enhance hotel management, booking systems, and financial platforms. These services improve resource management and help businesses scale their operations efficiently.

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The Roadblocks to Seamless Service

IT challenges in the tourism industry

Learn about the different challenges faced by the tourism and hospitality industry concerning modern digital infrastructure. From managing high-volume bookings to handling large customer data, here’s what hinders a seamless digital experience for travellers.

Managing High-Volume Data

A high volume of travelers leads to managing vast amounts of booking data, customer preferences, and real-time inventory which can be overwhelming.

Cybersecurity & Data Privacy

Protecting customer payment details and personal data from cyberattacks is increasingly critical for maintaining trust, and reliability.

Enhancing Digital Experiences

Ensuring smooth integrations and consistent guest experiences across websites, apps, and third-party platforms remains a challenge.

Adapting to Emerging Technologies

Adapting quickly to emerging tech like AI, IoT, etc. remains a challenge for the tourism industry, as integrating these requires a robust IT strategy.

CASE STUDIES

Success stories we are thrilled to share

As a leading IT solutions provider in the UAE, GSS has a proven track record of having delivered numerous successful projects for businesses belonging to diverse industries. Here are some success stories that reflect our dedication to excellence.

Enhancing Healthcare Delivery with Advanced Technology at a Prestigious Hospital Group in the UAE

Requirement:

The objective was to shift the data center (DC) from a co-hosted location to an on-premises setup.

Solution Provided:

The implementation involved a well-planned and meticulous shifting of data centers (DC) with extensive trials and infrastructure preparation. This was done to ensure seamless functioning of the DC on-premises.

Result:

This resulted in a well-coordinated and expertly managed implementation of the wireless solution, delivered on time while meeting all the compliance requirements set forth by the customer. The project stands as one of the crucial successes, completed with precision and efficiency.

Implementing High-Quality Wireless Solutions

Requirement:

The objective of this project was to implement high-quality wireless solutions for the baggage terminals at the Qatar Airport.

Solution Provided:

We at Gerab deployed Cisco wireless solutions, Cisco industrial switches, and Cisco next-generation firewalls to ensure a secure and high-performing network for the baggage terminal. We meticulously architected the solutions to align with the specific requirements of the customer’s critical infrastructure facility, ensuring both scalability and reliability.

Result:

This resulted in a well-coordinated and well-managed implementation of the wireless solutions, with on-time delivery and 100% adherence to necessary compliance as put forward by the customer.

Strategic Partners

Successful businesses powered by our solutions

As a trusted IT solutions provider in the UAE, we take immense pride in having delivered customized solutions to businesses of all sizes. Take a look at our diverse clientele.

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